What is a DJOBOX?
Understand the concept of cloud capacity that you can distribute across multiple services.
Read articleDJOBOX HELP CENTER
Quickly findthe guide you need.
106 guides to configure your DJOBOX, operate your services and solve common problems.
Guides organized by topicQuick searchHuman support when needed
HELP CENTREDJOBOX
BackupsDJOBOX CloudNetworkFilesSecurityFind the right topic directly, then take action.
DJOBOX DOCUMENTATION
Need help?Start with your topic.
Games, applications, DJOBOX Cloud, networking, files, backups, automation and security: search directly for what you need.
106 articles
Popular searches
Creating your first DJOBOX
From the configurator to accessing DJOBOX Control.
Read articleUnderstanding RAM, CPU, and storage
Choose the right resources without overprovisioning your project.
Read articleCreating a service on your DJOBOX
Choose a game, application, or environment and assign resources to it.
Read articleChange a server’s resources
Reallocate RAM, CPU, SSD, backups, databases and ports without exceeding your DJOBOX.
Read articleUnderstanding service statuses
Learn what preparation, ready, starting, stopping, and error statuses mean.
Read articleStart, stop, or restart a service
Use power controls from DJOBOX Control.
Read articleUse the DJOBOX console
View a service’s output and send commands when the environment allows it.
Read articleMonitor CPU, RAM, storage, and network usage
Interpret a service’s metrics and identify a lack of resources.
Read articleView activity and events
Find important operations performed on a service.
Read articleUse the file manager
Create, edit, move, compress, and manage your service’s files.
Read articleUpload and download files
Transfer files between your computer and your service.
Read articleConnect via SFTP
Access your service’s files with an SFTP client.
Read articleCreate a backup
Create a restore point before making a major change.
Read articleRestore a backup
Return a service to a previous state.
Read articleDownload or lock a backup
Keep a copy or protect an important backup.
Read articleUnderstanding DJOBOX Vault
Centralize the data protection and retention features available for your service.
Read articleCreate a database
Add a database to a compatible service.
Read articleConnect an application to its database
Use the host, port, name, user, and password correctly.
Read articleUnderstanding network ports and addresses
Learn what the main address and additional ports are used for.
Read articleAdd or use an additional port
Manage services that require multiple network connections.
Read articleChange Startup Parameters
Change environment-provided variables without manually editing technical files.
Read articleChange a Service Version
Change versions while minimizing risks to your data.
Read articleReinstall a Service
Start over with a clean installation without confusing reinstallation with a restart.
Read articleInstall a Mod or Plugin from the Catalog
Use the extensions catalog when it is available for your game.
Read articleView Players and Their History
View player information when the game provides it.
Read articleCreate an automation
Chain recurring actions without manual intervention.
Read articleSchedule tasks on your service
Schedule operations to run at specific times.
Read articleAdd a member to a service
Share service administration without sharing your own account.
Read articleChoose a member’s permissions
Apply the principle of least privilege to your team.
Read articleConnect Discord to your service
Configure the Discord features offered by DJOBOX.
Read articleMigrate a service using an archive
Import the files of an existing project into DJOBOX.
Read articleGetting started with DJOBOX Cloud
Deploy an application without administering a Linux server.
Read articleDeploy a Node.js application
Run an API, bot, or Node.js application in DJOBOX Cloud.
Read articleDeploy a Python application
Run an API, bot, or Python worker in DJOBOX Cloud.
Read articleEdit your DJOBOX profile
Update the information available in your account center.
Read articleChange your password
Strengthen the security of your DJOBOX account.
Read articleEnable two-factor authentication
Add an extra layer of protection when signing in.
Read articleReview and close active sessions
Check which browsers are currently signed in to your account.
Read articleCreate and manage a personal API key
Automate certain operations while protecting your credentials.
Read articleConfigure a webhook
Receive DJOBOX events in a compatible external service.
Read articleManage notifications
Choose how to be informed about important events.
Read articleFind your orders and invoices
View documents and information related to your DJOBOX purchases.
Read articleHow does DJOBOX payment work?
Understand the process through the secure payment platform.
Read articleSubmit an effective support request
Provide the right information to receive a response more quickly.
Read articleMy service will not start
Checks to perform before opening a support ticket.
Read articleMy service is running out of memory
Identify RAM saturation and choose an appropriate solution.
Read articleFiles have been deleted or modified
Respond quickly when an important configuration or data has changed.
Read articleUsing BOXI, the DJOBOX assistant
Diagnose a server, understand a problem and prepare actions from Control.
Read articleUsing Player Center
Track players and use moderation actions supported by your game.
Read articleManage mods, plugins and modpacks with Content Hub
Install, update and remove compatible content from DJOBOX Control.
Read articleUnderstanding DJOBOX addresses and subdomains
Use a readable address to reach a service and understand fallback addresses.
Read articleUse the DJOBOX API securely
Limit an API key to an account, DJOBOX or server and control its permissions.
Read articleDiscover the DJOBOX Control dashboard
Quickly find your DJOBOX, servers, alerts and useful shortcuts.
Read articleChoose the right game or application
Find the right catalog template before creating a service.
Read articleWhere can I find my server address?
Find the address to share with players or users.
Read articleWhat should I do on the first start of a game server?
Run simple checks before inviting players.
Read articleWhy does DJOBOX require a restart?
Understand why some changes need a restart.
Read articleUnderstand the console without being an expert
Recognize useful console messages and know when to act.
Read articleUse quick game commands
Run common actions without memorizing every command.
Read articleEdit a configuration file
Safely edit a file from the DJOBOX file manager.
Read articleCompress and extract files
Move a world, configuration or large group of files more easily.
Read articleWhen should I use SFTP instead of the browser?
Choose the most convenient transfer method for your files.
Read articleWhen should I create a backup?
Know when a backup can save time and prevent data loss.
Read articlePrepare a restore safely
Avoid accidentally overwriting recent data.
Read articleInstall a Minecraft mod
Add compatible content to a Minecraft server from Content Hub.
Read articleInstall a Minecraft modpack
Prepare a complete modded server without copying every file manually.
Read articleUpdate a mod or plugin
Update additional content while minimizing risk.
Read articleUninstall a mod or plugin
Remove content that causes problems or is no longer needed.
Read articleMinecraft: accept the publisher terms
Understand the required step before the first start of some Minecraft servers.
Read articlePalworld: prepare your server
Configure the essential settings before inviting your group.
Read article7 Days to Die: add mods
Add compatible mods and check the server after changes.
Read articleProject Zomboid: manage mods
Safely add or update Workshop content and server mods.
Read articleCS2 and CSS: use server commands
Safely run common management commands from the console.
Read articleA player is missing from Player Center
Understand why a player may not appear by name.
Read articleModerate players from DJOBOX Control
Use available kick, ban and access actions correctly.
Read articleCreate a database for your application
Create a database and use its connection details correctly.
Read articleDatabase connection refused: what should I check?
Check host, port and credentials before changing the database server.
Read articleAdd an additional port
Use an extra network port when a game or application needs one.
Read articleUse a custom DJOBOX subdomain
Choose a simple address to make your service easier to reach.
Read articleMy server cannot be reached
Check status, address, port and console step by step.
Read articleMy server is lagging: what should I check?
Distinguish resource pressure, game issues and network latency.
Read articleMy server keeps crashing or restarting
Identify the latest change and quickly return to a stable state.
Read articleMy storage is almost full
Find what is using space before the server becomes blocked.
Read articleThe server stopped working after a game update
Check versions, mods and backups without changing everything at random.
Read articleInvite someone to manage a DJOBOX or server
Share administration without sharing your own password.
Read articleWhich permissions should I give my team?
Grant useful rights without unnecessarily giving full access.
Read articleSchedule regular restarts
Plan maintenance at a predictable time for your community.
Read articleOrganize regular backups
Set up a backup routine suited to an active server.
Read articleAsk BOXI for a diagnosis
Describe a problem clearly to understand what is happening on your server.
Read articleWhat can BOXI do on my server?
Understand the difference between advice, a proposed action and a confirmed action.
Read articleGetting started with the DJOBOX API
Connect an external tool without giving it access to your entire account.
Read articleMy API key was exposed: what should I do?
React immediately when a key is public or shared by mistake.
Read articleWhat is a DJOBOX webhook for?
Automatically send supported events to your own tool.
Read articleWhere can I find my invoices?
Find and download documents linked to your DJOBOX orders.
Read articleMy payment failed
What to check when payment fails or an order remains pending.
Read articleUnderstanding your DJOBOX renewal
Know what to check before the next service period.
Read articleMigrate a Minecraft server to DJOBOX
Move your world, settings and content with minimal downtime.
Read articleImport an existing world
Move a world to a new server without overwriting the wrong data.
Read articleWhat information should I send to support?
Provide useful details in the first message without sharing sensitive data.
Read articleI can no longer use two-factor authentication
What to do when your phone or authenticator is no longer available.
Read articleI see a session I do not recognize
Secure your account after spotting an unknown login.
Read articleValheim: configure your server
Set the server name, world, password and visibility from DJOBOX Control.
Read articleValheim: enable crossplay
Allow players on compatible platforms to join the same server.
Read articleValheim: admins, permitted and banned players
Manage access to your Valheim world using the game lists.
Read articleValheim: protect your world before a change
Create a restore point before an update or important modification.
Read articleNEED A PERSON?
Documentation not enough?We take it from here.
Describe the affected service, the action you performed and the error message. Never send a password or secret key.