Describe the problem precisely, identify the service concerned, and explain what you were doing when the incident occurred.
Include the relevant error message or a screenshot if necessary, but remove passwords, API keys, and other secrets.
Indicate which tests you have already performed. A precise description avoids unnecessary exchanges and helps support identify the cause more quickly.
RememberAlways use the information shown in your DJOBOX area for ports, access details and settings specific to your service.